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Brainstorming Policies 

Booking a brainstorming session allow US to connect and determine if our services are the best fit for you and your brand. we will spend time researching, building, connecting and pointing you in the right direction to get started with your creative project, whether it be on your own or with our help ! should you still need assistance After your brainstorm session, The Rebrand Creative Agency is here to help ! we understand there is no one size fits all to creative expression or (re)branding, We will build out an exclusive package based on the needs described in your brainstorming session. Check your email after our session for a recording of our discussion, proposed timeline, and payment information. NDA must be signed before your session to avoid a cancellation. 

Missed/Cancelled appointments: After 2 missed/rescheduled brainstorming sessions, a $150 fee will be required to book your session. this helps us keep our schedule fair and clear for all incoming main characters! 

Service Policies 

a deposit and contract are both required before we can begin. Your brainstorming fee will be applied the deposit of your service package. once we have received your signed contract and remaining deposit , our creative journey will begin ! 

AT The Rebrand Creative Agency, we pride ourselves on communication and honesty, we will openly communicate our progress and submit samples for feedback accordingly to your timeline before we close out your design project!

as we work together, your vision may change and that's OK ! we love your feedback, it helps us bring your creative dream to life !

Payment Options Policies 

The Rebrand Creative Agency wants to help you express within your budget ! View our payment options below before booking your service to determine which plan best meets your needs ! Initial Deposit + Contracts required for all payment plans. 

  • Payment options

    • Full Service: ​Save on fees by paying for your service in full! Processing fees applies.

    • Monthly: Pay your balance down monthly with 3, 6, or 8 months with .10 interest per payment.

    • Buy now , Pay Later: Available upon request , use sezzle, klarna, or affirm to cover your balance.

  • Late Payment Policy

    • Payments are due upon receipt of invoice, If you believe your payment will be late or need extra time to pay, you must contact us 5 days before your payment date to be provided an extension. All late payments will accrue 8% interest charge per week. 

  • Processing Fee

    • A processing fee will be automatically applied to each payment to equal the amount of invoices sent depending on your payment plan. taxes are not applied to service contracts.​

(re)brand Client Portal

Each (re)brand client will be given exclusive access to the (re)brand Client portal that allows direct connection to all client important information, Links and calendars! Need to submit a request? Submit through the client portal to be placed at top priority !

Blackout dates: Dates Kay the (re)brand strategist™️ is unavailable for planning, personal, and professional development. all inquiries will be responded to in the order received upon online return.

Graphic Design Request: need graphics to match your brand? Submit a request via the portal and receive an invoice same day. allow a minimum of  1 week processing time for any received request after payment. 

Social Media Management Content Planner: All Social media clients must submit a monthly important info form via the client portal to process content for social media posting. all monthly social media clients must submit form no later than the 15th of each month to receive content for the following month. 

The (re)brand Policies 

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